Shipping policy

Shipping & Delivery

Orders are dispatched within 2–4 working days (Mon–Fri, excluding UK bank holidays).

Shipped via tracked Royal Mail services.

Shipped via Royal Mail 2nd Class.

Delivery times vary by region.
Customs duties or local taxes may apply.

Channel Islands:
Orders over £135 may be subject to GST, payable by the recipient.

Missed deliveries must be rearranged with the courier.
Returned parcels due to non-collection may incur redelivery fees.

For delivery enquiries: happy@twinn.me