Shipping & Delivery
We aim to keep things simple, clear and fast.
Below you’ll find information about dispatch times, delivery regions and what to expect once your order is placed.
Order Processing
Orders are typically dispatched within 2–4 working days.
You’ll receive a confirmation email once your order has been shipped.
During peak periods, dispatch may take slightly longer.
Shipping Regions
We currently ship across:
🇬🇧 United Kingdom
Standard UK delivery available nationwide.
🇪🇺 European Union & EEA
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Iceland
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
🌍 United States
Coming soon.
Delivery Times
Delivery times vary depending on destination and shipping method.
United Kingdom:
Typically 2–5 working days after dispatch.
European Union:
Typically 4–10 working days after dispatch.
Please note that customs processing may occasionally cause delays outside of our control.
Customs & Duties
For certain destinations, customs fees or import duties may apply.
These charges are determined by your local customs authority and are not controlled by Twinn.
We recommend checking with your local customs office if you are unsure.
Tracking Your Order
If tracking is available for your shipping method, you’ll receive a tracking number once your order is dispatched.
Please allow 24 hours for tracking information to update.
Need Help With Your Delivery?
If your order hasn’t arrived within the expected timeframe:
• Check your tracking information
• Confirm your shipping address
• Check with your local postal provider
If you still need assistance, contact us at:
Secure by Design
Twinn payment rings are securely packaged and quality-checked before dispatch.
Every order is prepared with care.