Refund policy

Returns & 90-Day Guarantee

We want you to feel confident choosing Twinn.

90-Day Try & Swap Promise

All wearables purchased directly from twinn.me are covered by a 90-day return window.

To qualify:

• Return within 90 days of ordering
• Product must be in good condition
• Wearable must be unlinked from all cards
• Proof of purchase required

Refunds are issued to the original payment method once approved.

Non-Refundable

• Gift cards
• Products damaged by misuse
• Third-party retailer purchases

Customers are responsible for return shipping.

Original retail packaging is not required for returns.