Getting started is quick and easy.
After plenty of testing and fine-tuning, we’ve created a simple setup guide to get your wearable up and running in under 5 minutes.
To begin, download the Twinn app from your app store and follow the on-screen instructions to link your payment method and activate your wearable.
If you need help at any point, our team is just an email away at happy@twinn.me.
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Follow the instructions presented by the Twinn app
Linking your wearable – iOS devices
- Place your iPhone flat on a table, making sure you can still see the screen to unlock apps using Face ID.
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Position your wearable at the top left or top right corner of your iPhone, with a slight overhang.
Avoid placing it in the center—it may block your camera and interfere with Face ID. - Follow the instructions in the Twinn app to complete the setup.
Need help? Our team is always happy to assist at happy@twinn.me.
Linking your wearable – Android devices
- Find the sweet spot – it’s usually on the back of your phone, often near the center.
- Hold your wearable flat in your hand and slowly move your phone over it. Take your time—some devices have the NFC reader in slightly different places.
- Once detected, follow the in-app instructions to complete the setup.
To add a payment method:
- In the Twinn app, tap ‘Add a service’, then choose ‘Add a payment card’.
- If your card hasn’t physically arrived yet, no worries—you can usually copy the card number from your banking app and paste it directly into Twinn.
And that’s it—you’re ready to go!
