Getting started is simple
Your Twinn wearable can be activated in under five minutes. Just follow the steps in the Twinn app and you’ll be ready to tap anywhere contactless works.
Here’s how to begin:
- Download the Twinn app from the Apple App Store or Google Play.
- Follow the on-screen steps to link your payment method and activate your wearable.
That’s it — you’re good to go.
If you need a hand, our support team is here for you:
happy@twinn.me
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Follow the instructions shown in the Twinn app:
Linking your wearable — iOS
To activate with an iPhone:
- Place your iPhone flat on a table with the screen visible (Face ID needs a clear view).
- Hold your Twinn wearable to the top-left or top-right corner of the phone, allowing a slight overhang.
- Avoid the centre — this is where the Face ID camera sits.
- Follow the prompts in the Twinn app to complete activation.
Need support? Email us at happy@twinn.me
Linking your wearable — Android
To activate with an Android device:
- Locate your phone’s NFC area — usually on the back, near the centre.
- Hold your Twinn wearable flat in your hand and slowly move the phone over it until detection occurs.
- Once detected, follow the steps in the Twinn app to finish setup.
Adding a payment method
- In the Twinn app, tap “Add a service” and select “Add a payment card”.
- No physical card? You can usually copy your card details from your banking app and paste them into Twinn.
You’re now ready to tap and pay with your Twinn wearable.
If you need help at any point, reach out at happy@twinn.me
