Collection: Security

🤔 Can I Accidentally Pay for Something?

Technically? Yes. Realistically? Very unlikely.

For a payment to go through, three things need to happen at the exact same time:

  1. The terminal must be ready to accept a contactless payment
  2. Your wearable must be within 0–3 cm of the terminal
  3. You must be making the Twinn payment gesture (yep, it’s a thing)

Unless you’re the kind of generous soul who leans over strangers in queues to pay for their snacks, you’re probably safe. 😄

🔐 How Secure Is It?

Let’s put it this way:
If your old contactless card and your Twinn wearable had a playground showdown, Twinn would win—hands down.

It uses the same ultra-secure tech as Apple Pay and Google... Your money’s got muscle. 💪

⏸️ Can I Pause or Suspend My Wearable?

Absolutely! If your wearable’s gone walkabout or you just want to hit pause:

  1. Open the Twinn app
  2. Head to the Wearable section
  3. Toggle your payment card to ‘Inactive’

Boom—your wearable is on a break.

Bonus peace of mind: Your Curve card isn’t affected, so you can keep using it as normal.

🛡️ Is My Money Safe with Twinn? Are You FCA Regulated?

Great question! Here’s the scoop:

  • Twinn never touches your money—we don’t have access to your bank accounts or funds.
  • That means we’re not a financial institution, so we’re not regulated by the FCA.
  • But don’t worry—our brilliant buddies at Curve are fully regulated, and they handle all the money stuff. You can read all the fine print on their website.
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